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Terms of Service
Acceptance of These Terms
These Terms of Service govern access to and use of fezjrompers.com and every purchase made through it. By browsing, registering, or placing an order, you agree to be bound by each provision in this document. If you do not accept these terms, you must stop using the website immediately. HK Huafeng Technology Co., Limited operates this store and sells women's clothing to customers worldwide.
Eligibility and Account Responsibilities
You must have reached the age of legal majority in your jurisdiction to place an order. You agree to provide accurate, current, and complete information during registration and checkout. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. Notify HK Huafeng Technology Co., Limited immediately at [email protected] if you detect unauthorized use of your account.
Products and Order Acceptance
All product descriptions, images, and measurements published on fezjrompers.com are provided to describe women's clothing items accurately. Colors may appear differently depending on your display settings. An order confirmation does not constitute acceptance of your order. HK Huafeng Technology Co., Limited accepts an order only after payment authorization is verified and the item is confirmed as available. HK Huafeng Technology Co., Limited may decline or cancel any order at its discretion and will issue a full refund for declined orders.
Pricing and Payment
All prices are displayed in the currency shown at checkout. You are responsible for all taxes, duties, and customs charges imposed by your jurisdiction. Payment must be completed before dispatch. HK Huafeng Technology Co., Limited accepts payment through the methods presented at checkout, which include major credit cards and PayPal.
Shipping
HK Huafeng Technology Co., Limited dispatches orders to the address you provide at checkout. Delivery timelines vary by destination and carrier. You must provide a complete and accurate delivery address. HK Huafeng Technology Co., Limited is not responsible for delays caused by carriers, customs authorities, or incorrect address details supplied by you.
14 Days No-Reason Refund Policy
You may request a refund for any eligible item within 14 days of receiving your order, without providing a reason. The 14 days begin on the date the carrier confirms delivery. To exercise this right, contact [email protected] within 14 days and provide your order number. Items must be unworn, unwashed, undamaged, and returned with original tags attached. HK Huafeng Technology Co., Limited issues the refund after the returned item passes inspection at the warehouse. Items marked as final sale, intimate apparel, and personalized garments are excluded from this policy.
Refund Processing and Timing
Refund processing and the arrival of funds in your account take at least 14 days from the date HK Huafeng Technology Co., Limited approves the refund. This period covers return transit, warehouse inspection, and bank settlement. The full refund amount is returned to your original payment method. Shipping fees originally paid are non-refundable unless the item arrived damaged or defective.
PayPal Refunds
PayPal refunds take at least 14 days to reach your PayPal balance. Due to local laws, PayPal refunds in some regions may take up to 30 days. HK Huafeng Technology Co., Limited submits each PayPal refund promptly, and the remaining delay is controlled by PayPal and the financial institutions in your region. You agree that HK Huafeng Technology Co., Limited is not liable for delays caused by PayPal or by regional legal requirements.
Damaged or Defective Items
You must submit any claim for a damaged or defective item within exactly 7 days of receipt. The 7-day period begins on the date the carrier confirms delivery. Claims submitted after 7 days cannot be accepted. Send your claim to [email protected] with your order number and photographs showing the damage or defect. HK Huafeng Technology Co., Limited will provide a replacement or a full refund after verification. Return shipping costs for verified damaged or defective items are covered by HK Huafeng Technology Co., Limited.
Order Cancellation
You may cancel an order before dispatch by contacting [email protected]. Once an order is dispatched, the 14 days no-reason refund policy applies. HK Huafeng Technology Co., Limited may cancel any order before dispatch and will refund the full amount paid.
Intellectual Property
All content on fezjrompers.com, which includes text, photographs, graphics, and logos, is owned by HK Huafeng Technology Co., Limited or its licensors. You may not copy, reproduce, distribute, or modify this content without written permission from HK Huafeng Technology Co., Limited.
Prohibited Conduct
You agree not to use fezjrompers.com for unlawful purposes, to submit false information, to interfere with website security, or to place fraudulent orders. HK Huafeng Technology Co., Limited may suspend or terminate any account that violates these terms.
Limitation of Liability
HK Huafeng Technology Co., Limited is not liable for indirect, incidental, or consequential damages arising from the use of fezjrompers.com or from the purchase of products. The total liability of HK Huafeng Technology Co., Limited for any claim is limited to the amount you paid for the relevant order.
Governing Law
These terms are governed by the laws of Hong Kong. Any dispute arising from these terms or from any purchase is subject to the exclusive jurisdiction of the courts of Hong Kong.
Changes to These Terms
HK Huafeng Technology Co., Limited may revise these terms at any time. Continued use of fezjrompers.com after changes are published constitutes acceptance of the revised terms.
Contact Information
Questions about these terms or about any refund may be directed to HK Huafeng Technology Co., Limited at [email protected], by phone at +852 4424 5310, or by mail at UNIT 60 3/F, YAU LEE CENTER, NO.45 HOI YUEN ROAD, KWUN TONG KLN, HONG KONG.